Refund policy

In-person class cancellation and refund policy

Refund Policy- For In-person classes, up until the class date, customers may receive a full refund upon written notification of class cancellation.  To cancel a class please email Training@diesellaptops.com with your sales order number and attendee name and email.  If you cannot attend a scheduled In-person course, you may also reschedule for a later date. To reschedule a class, please email Training@diesellaptops.com with your sales order number and attendee name and email.

Quality Guarantee- If for any reason, within 14 days after the completion of the course, you are unsatisfied with your In-person training course, you may receive a full refund.  To receive a refund please fill out the refund form here.  If you are unable to attend a class and would like to reschedule, please email Training@diesellaptops.com with your sales order and attendee information and we will reschedule you for the next available class.  Please note, you may request a class reschedule within 14 days of the original class ending date, after 14 days, rescheduling fees may apply.   

Online Training Policy

Quality Guarantee- If for any reason, up to and within 14 days after the completion of the course, you are unsatisfied with your In-person training course, you may receive a full refund.  To receive a refund please fill out the refund form here.